BMW of Devon

I reached out to a couple of BMW dealers, beginning with Wilmington, DE. The lady I met with at the Union park BMW dealership at Wilmington city was slow to respond, rude, arrogant, ignored us, made us wait for hours and did not bother to communicate respectively. She kept attending to other customers who did not take an appointment. And then I call up Devon - They did not just arrange the fastest test drive, but also were keeping in touch answering all my queries the fastest. Frank and Alex - helped me change the options in my car with due diligence and helped me get my favorite customized version. This dealership’s attitude and extreme professionalism deserves a big applaud and recognition. I’m glad I went to their dealership cause they made everything feel special for me. They are 1 hour away from where I live yet I have never been happier I drove that length to get this experience. They are very transparent in their dealing. I’m glad I did not go with Union park BMW dealership ! I would say- go to a dealership who are not just professional but also good people! The journey to buying a new car can be special for you and don’t let anyone kill your vibe ;) The dealership you go to matters ! Also I’m not paid/forced to write this review! This is what you get with excellent customer service, thanks guys !

My wife and I have received exceptional service from Kerry Simmons as well as all the staff at BMW of Devon. We appreciated the great sales experience as well as all the support and training associated with transitioning into our new vehicle. We are assured of support for any forthcoming questions or problems. We can highly recommend Kerry Simmons and BMW or Devon.

Davante and his team are amazing! We bought a used car from this dealership, drove from out of state. Buying our car was seamless, and probably the best car buying experience I have ever had. Davante is very knowledgeable and helpful. I never give reviews, but I believe they truly deserve to be recognized. Thank you again Sloan BMW! I will definitely be back the next time we buy a vehicle.

My partner and I were out looking at cars last weekend. Our leases were coming up and we were out deciding what we wanted. We had stopped into several of the auto dealers in Devon, with Mercedes and Audi being our first stops. When we arrived at the Audi dealer, we stood in the showroom for 15 minutes, no one came to greet us, say hello, nothing, it was so frustrating. Finally went went over and got a sales person , who seemed to be bothered that we were asking him to show us a car. So after some chit chat back and forth, we realized Audi was not for us, decided to go to BMW of Devon, which was right down the road. Which is where we should have started to begin with. Boy what a change, anywhere we went at this dealership, from the parking lot, to the showroom, even to the restroom, every single person we came in contact with said hello to us, it was so refreshing. I looked at my partner and said “did you notice every single person we came in contact spoke to us” We were greeted by a gentlemen named Andrew Krier as we walked in to the sales area. We discussed what we were looking for, Andrew was so friendly he offered us bottled water while we waited. After he took some info from us, he pulled a car around for us to test drive. After driving the car and the outstanding customer service, a few days later we decided to lease two cars from Andrew. This experience from our sales consultant, Andrew, to everyone at BMW of Devon made it a great buying experience. 5 stars across the board from us! I almost forget to mention Riz, who showed me the technology in the car! And I am not a technology person, so his patience and expertise was so appreciated! We highly recommend this dealership, especially Andrew to anyone who is in the market for a new car. Plus the ride is super sweet!

Bought my car here. Great experience. Andrew krier is the sales rep to have! Went above and beyond with few things that I’ve never experienced with any dealership ever. Was very easy to work with and did a great job getting my car here when there were inventory and production issues! If great customer service is what you seek Andrew is your guy!